In brief
Toto, a leading toilet bowl maker in Japan, has cautioned users to refrain from using toilet paper on its high-tech toilet seats to prevent surface scratches and discoloration. This recommendation arose tensions noted in social media complaints regarding the appearance of the products. Made from plastic resin for its unique shaping ability and resistance to detergents, these seats can suffer damage when wiped with abrasive materials. Experts recommend using a soft, damp cloth for cleaning instead.
Japanese company Toto, famed for its innovative toilet designs that often include features like music players, automatic flushes, and heated seats, has recently garnered attention for an unexpected advisory. The manufacturer issued a statement emphasizing that users should avoid using toilet paper to clean their bidet toilet seats, as it could lead to micro scratches on the surface.The caution was spurred by numerous complaints seen on social media platforms where users noted distortions and scratches on their toilet seats. A representative from Toto explained to the Japanese newspaper Mainichi Shimbun that their bidet seats are crafted from plastic resin, a material chosen for its resistance to various detergents and for its capacity to be molded into intricate designs. Nonetheless, the act of wiping with toilet paper or even a dry cloth can produce tiny, barely perceptible scratches, which can then accumulate dirt, resulting in unsightly discoloration over time.This advice is not exclusive to Toto; several other manufacturers have echoed similar warnings. Cleaning specialists have also advised against using toilet paper for this very reason, recommending instead the use of a soft cloth dampened with water or mild detergent for maintenance. Additionally, Toto has cautioned against using harsher cleaning tools, such as thinners, nylon or metal scrubbers, or any sort of abrasive materials, all of which could further impair the toilet seat's surface.Although Toto is exploring options for scratch-resistant materials for their products, there are currently no plans to alter the existing material. Meanwhile, their flagship product, the Washlet, remains a staple innovation, boasting modern features such as an automatic lid, air dryer, and adjustable pressure controls for the water stream. Japanese toilets are not only celebrated for their advanced features but have also become a unique attraction for tourists, representing a piece of the country's hospitality culture and garnering pride among the locals. The combination of cutting-edge technology with cultural significance exemplifies Japan's dedication to craftsmanship and user experience.
